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Shop our "Summer Is Here 65% Off " Sale for 65% off all products until 4/22/24 except gift cards. Minimum purchase of $155+. Code is automatic at checkout. Receive a free matching drawstring, mesh bag with any dress purchase while supplies last. Free 5-8 day Shipping in the USA until 4/22/24 with code Summer Free Ship and a $125+ purchase. Email info@turtlecayislandwear.com with sizing, etc. questions. Size up one if you don't want an exact fit.
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Go to the shop#Frequently Asked Questions for Turtle Cay Island Wear
What is your return policy?
We will accept any returns received back to us within 30 days as long as the tags are still on, the item remains unworn, and there or no tears, holes, or stains on the item. We’ll refund your purchase to the same payment method you used within 5 days after receiving the item(s) back.
Is your sizing chart true to size?
We make our products exactly true to size as the size chart states. Our clothing is designed to fit exactly to the size chart but not be too tight. If you have any areas of the body or areas of bulges that you are afraid that will show through our item, we advise you to size up at least one size as that may remedy your concerns.
Will you have XXL sizes or XXXL sizes in the future?
As our customer base grows and we get more collections added, we will consider adding an XXL size if we have enough requests for that size. We hope to be able to accommodate our current clients and potential customers as well as we can for our fashion brand. At present, we offer XXS – XL sizing.
Are your clothing items lined?
Yes, all of our current dress collections are lined inside, and we hope to continue that as we think a lined dress adds quality to a fashion product. We may make future and primarily “on the beach dresses” without lining, and if we do, we will not that the item is unlined in the product description.
What are your recycled fabrics made out of?
Currently, our recycled fabrics are made from recycled plastics.
What is the quickest way to contact someone at Turtle Cay Island Wear?
You may email info@turtlecayislandwear.com or call us in the US at 1 (512) 960-2237. We’ll return your email or phone call within one business day.
Will you do an exchange on a returned item?
Yes, we will exchange an item after we receive the returned item back as long as we have that same item in stock in the new size that you will want. For example, if you want the same item in another size, we will have to receive the original item back before we exchange and mail a new item to you. If you want another item of the same product in a different size and to be received quicker, you should order and pay for the additional item online, then return the item that you do not want so that we can refund you when it is received.
How do I know about new, upcoming items at your fashion brand and/or keep abreast of any current and upcoming news at Turtle Cay Island Wear?
Please subscribe to us on our website, and we’ll be happy to put you on our email list so that you can be updated to new happenings at Turtle Cay Island Wear.
Do you have a rewards program?
Yes, our rewards program is called Club Turtle Cay. Please enter or create a Club Turtle Cay account by clicking on the Club Turtle Cay icon located on the bottom right of our website. For our rewards club, 250 loyalty points = $10 and 1 loyalty point = $1. You will receive 50 points at Club Turtle Cay when you first sign up and create an account, and you will receive 100 Club Turtle Cay points when you celebrate your birthday with us by adding your birth month and day’s date in that month.
Do your fashion designs shrink?
Our current styles have just about zero shrinkage. Most are made to be hand washed and dried flat. Our dresses travel well and can be folded up or rolled up in your luggage to create no wrinkles. Should your item get wet, it will dry out straight as long as you are moving or standing in an upright position.
